Errors causing your publication not to load properly (eg, the loading logo is stuck over your publication), can be caused by settings on the particular computer/device which are out of our control:
- Beta browser versions: We do not support beta browser versions, as they are not finalised or released yet, so we have not completed out testing on them.
- Ad blockers: Certain ad blocking software strips the JavaScript from the publication and will not allow it to function correctly.
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JavaScript not enabled: Realview publications will not run if JavaScript is not enabled, so please ensure it is active.
- Old browser versions: Some of the older browser versions we are no longer able to support, or they are not advanced enough to support modern technology.
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Obscure browsers/devices: Whilst we try to support cross browser/device compatibility, there are unconventional, unheard of or poorly built browsers and devices out there that we cannot support.
We currently support the latest versions of the following browsers:
On Windows only:- IE7
- IE8
- IE9
- IE10
On Windows and OSX:- Firefox
- Chrome
- Opera
- Safari
Native Android (not forked implementations) v 3.2 and higher:
- the bundled browser
IOS 5.1 and higher:
- mobile safari