There are many reasons why files do not get uploaded. Some of the common problems are listed here
- Once you start your upload, you must leave the web page open until the upload has completed. Closing or navigating to another page will stop the upload.
- Check your internet connection.
- Does your computer have antivirus software or a firewall that may be preventing the upload?
Contact our production team at firstname.lastname@example.org to assist you with the upload of your new issue.