FAQ

Default solution folder, feel free to edit or delete it.

How do I change my email or password?
  To change your email or password please create a ticket through this website requesting what it is you would like to change it from, and to.   E...
Mon, 6 Oct, 2014 at 5:33 PM
I emailed a friend an article from the digital edition and they cannot view it
 The Email-a-friend option can only be viewed if your friend also has access to the issue which you have requested to email them.
Tue, 21 Jan, 2014 at 9:18 AM
I am a print subscriber, how do I get access / I tried to register / I should have access to the entire archive.
 Please go to the Login panel of the publication by clicking the next icon on the right hand side of your screen, and clicking the 'Not already a subsc...
Sun, 10 Aug, 2014 at 8:35 AM
I accidently unsubscribed from the mailing list and want to be put back on.
  Please create a ticket through this website requesting to be resubscribed to the mailing list of the publication you are registered/subscribed to.
Mon, 21 Jul, 2014 at 5:02 PM
I paid for a single issue, but when I login it tells me I don’t have access to this issue/How do I get to the issue I paid for?
  Once you have logged in and closed the box that says you don't have access to the issue, click on the “Browse Issues” button to open the archive...
Tue, 19 Aug, 2014 at 7:35 AM
I am trying to read an issue on my Blackberry/PDA etc.
  This publication was not specifically designed for Blackberry/PDA and may not translate well on the device. This is something we will be looking at pr...
Fri, 22 Nov, 2013 at 11:48 PM
I have zoomed in and the page is blurry/unreadable.
  If the zoomed-in page is blurry, please refresh your browser cache and try again.
Wed, 20 Aug, 2014 at 4:52 AM
The pages are too small to read/I have zoomed in and can’t read the bottom of the page.
  To zoom, please make sure your browser zoom is at the standard (100%). Publications will have an adjustable zoom on the right hand side of the page. W...
Wed, 20 Aug, 2014 at 4:54 AM
I get asked to login every time I try and turn a page.
  You will need to make sure that cookies are enabled for this web site. If you do not have cookies enabled, that may explain having to login every page...
Thu, 7 Aug, 2014 at 6:15 PM
Please unsubscribe me from the digital archive/free trial.
  Please create a ticket through this website requesting to be unsubscribed from your publication.
Thu, 5 Dec, 2013 at 2:45 PM